Description
Essential Employment Skills Certification
As well as education and work experience, there are certain personal skills that employers look for in prospective employees. These transferable skills make an individual ’employable’ and enables them to carry out their given role to the best of their ability. This course examines the behaviours, attitudes and attributes required for employment.
You Will Learn:
Emotional Intelligence
- The difference between IQ, EQ and EI
- A brief history of the concept of emotional intelligence
- The five pillars that make up emotional intelligence
- How emotional intelligence is measured
- How you can improve your own emotional intelligence
Improve your Social Skills
- Why giving compliments is a good way to begin practising your social skills
- How to make small talk that will help you develop positive relationships
- How to listen to others
- How to appear confident, even in situations that make you nervous
- What you should do if you make a mistake in front of others
Master Talking to Anyone
- Why you need to learn how to be a successful talker if you want to get ahead
- The basics of any successful conversation with anyone
- The importance of being able to easily engage in conversation with strangers
- The importance of social talk
- Tips on talking to anyone at any time in any place
Promoting Positive Behaviour
- Why workplace and family culture has a big effect on a person’s behaviours, and how to make changes that promote positive
- Why clarifying your values and expectations promotes positive change
- How to model desirable behaviours, and why you must remain consistent in your approach
- How to encourage individuals to repeat positive behaviours, and how to recognise progress
- Guidelines to follow when steering individuals towards their goals, and how to help them reach their full potential
Interpersonal Skills
- How vital interpersonal skills are in the workplace, home, and other environments
- How you can improve your skill set through practice and other methods
- That you don’t have to keep using the same behaviours that you have done in the past
- How a strong skill set gives you confidence and peace in any situation
The Importance of Ethics
- How to define ethics in an easy to understand way
- Why it is so difficult to define ethics across the board
- Why there are so many elements that go into ethics
- How ethics can affect every decision we make
Mindful Listening
- How to achieve personal mindfulness through techniques such as meditation
- How to develop empathy and selflessness in order to listen mindfully
- The difference between hearing and listening and how to improve communication
- Practical body language and behavioural techniques to ensure mindful listening
Building your Confidence and Self-esteem
- Why it is important to tackle low confidence and self-esteem
- Why you need to challenge underlying negative beliefs about yourself
- How to become more assertive and stand up for your own needs
- Why goals and challenges can help you overcome low self-esteem
- How to seek professional help if you need further assistance
Managing Emotions at Work
- The most common negative emotions that people experience at work
- Why problem-solving can help you feel better
- What to do if your emotions get the better of you
- How to quickly calm down
- How shifting your perspective can help you remain level-headed
Benefits and Outcomes of Taking This Course:
The learner can:
- Identify the behaviours, attitudes and attributes employers look for in a prospective
employee - Identify the behaviours, attitudes and attributes that are barriers to employment
- Identify emotional states
- Explain how emotional states impact on behaviour
- Explain the importance of emotional and behavioural awareness when seeking
employment - Identify own areas of strength and development needs in order to meet the behaviours,
attitudes and attributes required for employment - Produce an action plan to address areas of development to meet the behaviours, attitudes and attributes required for employment
